Ryanair has announced the introduction of a €500 fine for disruptive passengers whose “unruly behaviour” results in them being removed from the plane.
The airline said passengers expect to travel in a “comfortable and stress-free environment” with an on-time arrival, free from unnecessary disruption caused by a “tiny” number of unruly passengers.
Acknowledging that disruptive passenger behaviour affects all airlines, Ryanair said that it will continue to pursue disruptive passengers for civil damages, but at a minimum, they will now be issued with a €500 fine.
A spokesperson for Ryanair said that it’s “unacceptable that passengers are made suffer unnecessary disruption because of one unruly passenger’s behaviour”.
“To help ensure that our passengers and crew travel in a comfortable and stress-free environment, without unnecessary disruption caused by a tiny number of unruly passengers, we have introduced a €500 fine, which will be issued to any passengers offloaded from aircraft as a result of their misconduct.
“While these are isolated events which happen across all airlines, disruptive behaviour in such a confined shared space is unacceptable, and we hope that our proactive approach will act as a deterrent to eliminate this unacceptable behaviour onboard our aircraft,” the spokesperson said.